Transforming the Delivery of Services to the Federal Government: Recommendations for the Incoming Administration
October 12, 2016
Shared services allows the government to redirect resources to critical mission activities and strategic priorities and provide shared platforms in areas such as cybersecurity, benefits, law enforcement, financial services and defense.
Using a shared services provider to carry out these functions enables the government to standardize, reduce and cut administrative costs. It can also enhance service quality by improving processes and incorporating secure, innovative technologies across government agencies at the same time.
Shared services can also enable government to achieve enterprise goals by improving its ability to work across agency boundaries and achieve economies of scale.
Learn how the next administration has an opportunity to use shared services to improve how government is managed and enhance the administration’s ability to carry out policy priorities.
Publication Type: Research and Publications