For the past 16 years, we have proposed solutions to some of the most challenging questions for our federal institutions. How can the government attract the best talent and develop and support good leaders? How can the government deliver excellent customer service? And how can the public be encouraged to care not just about what government does but that it does it well?
This year’s annual report highlights our current strategies to achieve a more effective government and our accomplishments around each of them over the past year.Download (4398k)